Consumer Complaint Detail

BUICK / REGAL / 1991

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002086524 Incident Date: Jan, 04 2002
Consumer's City: FLINT Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: REGAL Model Year: 1991
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 10 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My son purchased this car in nov. of 2001. he was coming up to a red light and he heard a loud "pop". when he proceeded from the light , the car wouldn"t steer. when he got out and looked , his engine cradle was sitting on the ground. we called a tow truck and the driver told us that issue was a recall item. i went up the road to a buick dealer and the tech. told me "yes " it was a recall and to have the car towed there. the tech. said it would be about $1,000. to fix. 2 days later the dealer ship calls my son and asked him how much he paid for his car , because the damages could be more than the value of the car. the next day the dealer ship calls my son and said the broken engine cradle bolts aren"t a recall issue and it will cost him more than $800. out of his pocket. my son hasn"t given the dealer ship the ok to start working on the car now because it sounds like their trying to double-dip on this recall issue. *ak