| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002087535 | Incident Date: Jan, 06 2002 |
| Consumer's City: METUCHEN | Consumer's State: NJ |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: WRANGLER | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4FY19S4VP | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 28 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 2000 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Engine was very loud, so i took the vehicle to the dealer who said it was a cracked exhaust manifold. i asked if this is a problem with the wranger and was told that they were not aware of any recalls. contacted a few jeep clubs via the internet and found out that the cracking of exhaust manifolds on wranglers is very common, to the point that you're lucky if your's doesn't crack, and that the manifold has since been redesigned. i contacted the crysler customer service center on the internet to find out if there was a problem and if in fact the manifold was redesigned as i wanted to make sure that i wasn't just installing another defective exhaust manifold. there are aftermarket exhaust manifolds that carry an unlimited warranty and are in fact less expensive, unfortunately there is a heavy demand for them with a long wait. chrysler customer service would not provide me with any information, just boiler plate responses thanking me for contacting them. i ordered a new replacement exhaust manifold from the dealer, and when i went to pick it up, both the service and parts managers indicated that they new of no problems with the wrangler exhaust manifold cracking. when i asked if the manifold was redesigned, they indicated that they did not know. when i got home and opened the box containing the replacement manifold, it is obvious that the manifold was indeed redesigned! they added bellows thermal expansion joints in the first and sixth exhaust pipes. apparently the length of the manifold coupled with thermal expansion, just rips apart the manifold. while i did not have a fire in my engine compartment, as some have had, the underside of the intake manifold was black from the leaking exhaust, and was indeed evident in the car when driving. repeated contacts to the internet chrysler customer service ended with them cutting off communication. i have digital pictures of the old and the redesigned manfold. i am very disapointed in how chrysler has handled this issue.*ak |
