| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002087792 | Incident Date: Jan, 04 2002 |
| Consumer's City: MOUNTAIN VIEW | Consumer's State: CA |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: CARAVAN | Model Year: 1993 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B4GH45R4PR | Date added to File: May, 25 2021 |
| Date Complaint Received: Feb, 02 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 30 1996 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On january 5th on our way to a wedding the brakes on my van became hard and it took longer than usual to stop, at first i wasn't sure what was going on (i had the brakes fixed recently). on monday coming back from picking up my kids it happened again, my husband told me then that something like that had happened to him just the day before. called reagal dodge and they schedule an appointment for the 9th. they told me right away that the abs system had other components which were not covered under the recall. i said to only fixed whatever was cover by the recall. on friday the 11th they called and said that the warning lights were still on but the brakes were working fine. a week after on the 18th the brakes failed again on my way home after picking up my kids. this time the brakes were really hard and the car took almost half a block to stop completly. took the car to my mechanic and this was his diagnosis. "problem appears to be a bad abs/master cylinder assembly. this is a warranty item and should be covered by the dealer. tried to contact regal dodge with no luck, left to messages and sent an e-mail asking them for an appointment they never answer until i call the recall center number on the notice, they agree to see the van if i agree to pay for the diagnosis in case the problem wasn't abs related. i didn't accept. is the dealer right when they say some parts are not covered? can i have my van fixed by my mechanic and be reimbursed? wasn't the dealer required to do any recall job on a vehicle before selling it? i understand this recall was issue on june 1996, they sold me the van on october 1996. please i'll appreciate any information. thank you. *ak |
