Consumer Complaint Detail

BMW / 325 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002087914 Incident Date: Jan, 24 2002
Consumer's City: BREWSTER Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: BMW of North America, LLC
Model Name: 325 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:sun/moon roof assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBAEV33432K Date added to File: May, 16 2021
Date Complaint Received: Feb, 04 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a new 2002 bmw 325i on 12/4/01 equipped with several options including a sunroof. i was driving into work on friday, january 25, 2002 and all of a sudden, the glass on my sunroof exploded and showered glass all over my head, the interior of my car and apparently some pieces nicked the paint on the trunk. bmw says that it was most likely a rock that hit the glass. although i have full-glass coverage, i asked my insurance company, liberty mutual, to send a claims adjuster. his findings were inconclusive; could have been a rock, defect, ice buildup, on the glass, etc. i'm very concerned that this could have resulted in serious injury. a common highway stone should not cause such a violent reaction. bmw has been dissapointedly unresponsive and uncaring regarding this issue. *ak