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NHTSA Complaint Number: 002087978 | Incident Date: Jan, 09 2002 |
Consumer's City: CASSELBERRY | Consumer's State: FL |
Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
Model Name: LINCOLN | Model Year: 1994 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1LNLM9744RY | Date added to File: May, 25 2021 |
Date Complaint Received: Feb, 05 2002 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Oct, 31 1994 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: This letter is to inform you that our 1994 lincoln continental vin # [xxx], has been recently diagnosed with a blown head gasket. the vehicle has only 58,000 miles and is in excellent condition! the problem that we are facing is that we are being told that we are past the extended 7 year or 100,000 mile warranty. apparently, it expired in nov. 2001. so far we have spoken with 3 different ford representatives and all have given us conflicting reports. we have discovered that the damage is common, as outlined in your technical service bulletin (article no. 98-4-9) and that the vehicle is under the recall campaign # 00m09 we are asking that you authorize our local ford dealer to repair the damage under the warranty. please respond with a decision by friday 2/8/02. *ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr |