Consumer Complaint Detail

LINCOLN / LINCOLN / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002087978 Incident Date: Jan, 09 2002
Consumer's City: CASSELBERRY Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: LINCOLN Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNLM9744RY Date added to File: May, 25 2021
Date Complaint Received: Feb, 05 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1994
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This letter is to inform you that our 1994 lincoln continental vin # [xxx], has been recently diagnosed with a blown head gasket. the vehicle has only 58,000 miles and is in excellent condition! the problem that we are facing is that we are being told that we are past the extended 7 year or 100,000 mile warranty. apparently, it expired in nov. 2001. so far we have spoken with 3 different ford representatives and all have given us conflicting reports. we have discovered that the damage is common, as outlined in your technical service bulletin (article no. 98-4-9) and that the vehicle is under the recall campaign # 00m09 we are asking that you authorize our local ford dealer to repair the damage under the warranty. please respond with a decision by friday 2/8/02. *ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr