Consumer Complaint Detail

SUBARU / OUTBACK / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002088357 Incident Date: Feb, 09 2002
Consumer's City: PORT CHARLOTTE Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH6860Y7 Date added to File: May, 25 2021
Date Complaint Received: Feb, 11 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This car comes with firestone wilderness tires made especially for the outback. at only 24000 miles, i had a blowout in which the complete left side of the tire disintegrated. a few months after i bought the car and heard of the trouble with firestone tires, i called the dealer who assured me that these tires were safe and not on the recall list. when this dangerous incident happened two days ago, i went to a local firestone dealer who told me he could not get these wilderness tires, and didn't even have them in his computer. he wanted to blame subaru for the failure. i called both my subaru dealer and the head office in georgia (spoke with manager kevin triplett), and he wanted to blame firestone. these tires are obviously defective, as it simply disintegrated under normal driving conditions. i will be happy to email you pictures or to show you the tire in person. after warning both firestone & subaru of this defective product, they would only agree to put the same problem tire on my car, and i refuse to put my family's life in jeopardy with a defective tire. *ak (tiresize: 16)