Consumer Complaint Detail

TOYOTA / AVALON / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002089497 Incident Date: Feb, 14 2002
Consumer's City: LEXINGTON Consumer's State: KY
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: AVALON Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:fuel injection system:injectors
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T1BF18B9XU Date added to File: May, 25 2021
Date Complaint Received: Mar, 05 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle had a sudden loss of power, began running rough, followed by engine check" light coming on. dealer determined there was a bad fuel injector and said toyota recommended replacing all six injectors to repair. i asked if these were defective injectors and was told no. called toyota customer service and was told same thing. if there is no defect, why would i replace all six injectors? this would cost me nearly 5 times as much. either there is a known defect requiring replacement of all injectors or this is a ruse to get unsuspecting customers to pay more for service. the customer does not have sufficient information to make a decision on the appropriate repair. i was not told at the time of purchase that this car may contain defective parts. if toyota knows of a manufacturing defect with these injectors they should replace them when a failure occurs, not the customer. *ak