Consumer Complaint Detail

FORD / MUSTANG / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002089606 Incident Date: Feb, 28 2002
Consumer's City: BRYANT Consumer's State: AR
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Mar, 06 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving home, rainy evening, small animal ran out in front of car, hit brakes, locked up, car proceeded straight, air bags deployed. did not hit or run over anything. have witness to event. dealer and ford indicate that this is typical and the air bag did as it was suppose to. upon dealer checking for damage, small dent found in undercarriage of car. no entrance or exit wounds, just a dent - other parts of car are lower.. dealer put car up on jack to show us, placed jack in wrong place, covering damage, had to take it back down. damage lines up perfectly with jack. dealer damaged w/ jack and ford (who wouldn't even come in to look at car) agreed w/ dealer that this could cause airbag deployment. i did not hit anything, the air bags malfunctioned, dealer made damage - it's a cover-up.