Consumer Complaint Detail

VOLVO / V70XC / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002089767 Incident Date: Feb, 21 2002
Consumer's City: ANNANDALE Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: V70XC Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:wheel bearing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Mar, 10 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The four bolts holding the left front hub/bearing assy to the suspension loosened and backed out. the initial symptom was similar to a warped brake rotor - pulsing during light braking. however, as the bolts continued to back out, one bolt fell out entirely, two became loose, and the last bolt jammed into the rotating front axle. the direction of rotation of the front axle was such that it caused the bolt to back out further and jam against the axle causing binding and grinding a significant portion of the bolt head off. if this had happened at speed - say 55-60 on the dc beltway during rush hour traffic, results could have been disastrous. further, it appears that failure of these bolts can caust the entire front wheel and hub assembly including the brake rotor and caliper to separate from the vehicle. volvo replaced all four bolts on both the left and right front hub assys under warrantee, howevger, there is not recall or tech bulletin on this problem - even though volvo is on the third generation of bolt design for this problem!! i should note that these same bolts and the same design are used on all p26 platform cars (s80, s60, and the 2001 and newer v70 models). failure of the bolts on the left side can cause severe steereing pull to the left when the bolt jams against the drive axle. the problem on the right side is similar except that the bolts will not jam the axle due to the direction of rotation. contact steve seekins at 703-418-8651, sseekins@anteon.com (husband) for further info. can provide vin later.