Consumer Complaint Detail
FIRESTONE / WILDERNESS LE / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002089809 | Incident Date: Mar, 08 2002 |
| Consumer's City: AUSTIN | Consumer's State: TX |
| Vehicle Transmission Type: | Manufacturers Name: Bridgestone Americas Tire Operations |
| Model Name: WILDERNESS LE | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:tread/belt |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Mar, 10 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The tread on the left rear tire separated without warning, resulting in immediate tire failure. i was traveling at seventy miles per hour on a flat section of ih 35 south of san antonio. temperature was approximately 55 degrees f. time was approximately 9:00 pm. the tire literally came apart with flying pieces breaking out the plastic internal wheel well assembly and rear window wash hose lines. on 3/12/02 the dealer service center will check for any additional damage. the vehicle remained relatively stable but did cross over the adjacent lane and on to the road shoulder. i have taken photographs of ( and will retain) the tire. when trouble with firestone wilderness tires was intially made public i contacted the chevrolet dealer and was assured that the problem tires were a different type. when i reported the subject incident to the dealer he suggested that i contact the area gmc service center (1 800 222 1020). after reviewing the problem with the gmc representive i was informed that "to her personal knowledge" i was the first to have this problem. i then asked if someone calls in at some future time and asks if there has been any trouble with this tire would they be told that at least one person has had trouble. i was told that gmc's information system that she uses did not have the capabillity to distribute this information in a comprehensive manner. she did assure me that the design engineers would be made aware. i was also told that i probably would not hear from gmc again about this matter. i informed the representive that i wanted some assurance that the information about this potentially dangerous problem with this tire be, at the least, made available to the next person that inquires about this model of firestone tire. she suggested that i call firestone (1 800 356 4644). this rep., in turn, assured me that "to her knowledge" there have been no problems with this model tire, etc, etc.*ak (dot number: mexico tiresize: p265/70r16) |