Consumer Complaint Detail

JEEP / CHEROKEE / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002090164 Incident Date: Feb, 28 2002
Consumer's City: WILMINGTON Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHEROKEE Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4FJ68S6TL Date added to File: May, 25 2021
Date Complaint Received: Mar, 17 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The front left corner of the drivers seat has broken loose from the adjustment slide. this causes the seat to tilt back when accelerating. the metal is torn from around the bolt. the bolt is still intact. the upper left door hinge is also coming loose from the body. the weld that secures the hinge to the body is failing. i contacted the local dealer (not the one who i bought the car from) and the service manager told me that he had not seen these problems before. since it is out of warranty he suggested i take it to a body shop. the fellow at the body shop informed me he has seen quite a few door hinge failures. he even had a cherokee in the shop with the same problem. he also said the seat failure is not uncommon. i feel these are safety issues and the manufacturer should at least reimburse part of the cost of repair, if not fix it at no charge. the seat in particular is dangerous because if the other side breaks, i'll be laying down trying to drive!*ak