Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002090523 Incident Date: Jan, 16 2002
Consumer's City: BLOOMINGTON Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L4Y5 Date added to File: May, 25 2021
Date Complaint Received: Mar, 24 2002 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The car has stalled on me 3 times while driving. the first time the vehicle stalled going up a driveway with the gas pedal pushed in. the second time the car was taveling at 20 mph turning a corner when vehicle stalled. 3rd time vehicle stalled at 5 mph with foot pressed on gas pedal. the car stalled and would not start up, causing it to hit a curb. the vehicle has been in to the dealership over 12 times, each time customer stating the same problem, however they do not have a solution. vehicle also has a faulty coolant tank as the coolant light is always on, with no problems. the cars brakes make a strange noise with new brakes replaced from a recall. many other small defects such as the leather chipping and seat covers coming off in the first 6 months of ownership. still nothing wrong. this is no longer a matter of wanting a new car, it's a matter of my safety, which is compromised everytime i turn on the ignition of this car. this has to be fixed before my life is taken. *ak