Consumer Complaint Detail

CHEVROLET / ASTRO / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002090823 Incident Date: Mar, 28 2002
Consumer's City: BRISTOL Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEL19W4VB Date added to File: May, 25 2021
Date Complaint Received: Mar, 29 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1999
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Upon removal of defective fuel pump assy contained within the gas tank the fuel pump ground wire had melted and shorted to the positive lead to the fuel gauge sender. it seems to me that if the wiring inside the gas tank is not housed in sometype of protective assy to prevent such failures it would not only be a faulty design but pose a very serious safety issue. fortunately excessive heat or sparks did not occur due to this failure. had there been enough heat or sparking from the shorted wiring, most likely there would have been a resulting fire and/or explosion. i am also concerned on how such failures resulting in a fire and/or explosion could ever be determined since the evidence of poor design would most likely be destroyed by fire and/or explosion. have there been many unexplained fires or explosions on this model vehicle? i do hope someone will contact me on this issue!*ak