| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002090886 | Incident Date: Mar, 30 2002 |
| Consumer's City: BARLING | Consumer's State: AR |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: MYSTIQUE | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:windshield |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1MELM6533TK | Date added to File: May, 25 2021 |
| Date Complaint Received: Mar, 31 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 31 1997 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2nd vin#: [xxx] mercury mystique #2, 1996. purchased 6/97...both mystiques' front driver's & front pass windows failed due to faulty regulators & motors. rear windows roll down only 1/2 way, and not wide enough for escape. randy king, service manager for crawford county ford, stated that they had multiple mystiques, same prob. they discounted only 1/2 the cost to us. total spent to date on all 4 windows/2 cars $800. problem indicated by randy king was possible danger of not being able to escape car in event of emergency. our concern is if doors are inoperable during a crash or water or whatever, passengers will not be able to exit the car if the regulators/motors fail. they fail immediately, suddenly & with absolutely no warning. there is no indication before failure that there is a problem. once failed, cannot get window up or down. if need to contact us, please use 479 area code. thank you.or . information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr |
