Consumer Complaint Detail

B.F.GOODRICH / TOURING / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002091163 Incident Date: Mar, 20 2002
Consumer's City: GAITHERSBURG Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: B.F. GOODRICH TIRE CO.
Model Name: TOURING Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Apr, 04 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased new bfgoodrich tires around may? of 2001 at a merchants site now closed. around july one tire had sidewall cracks. merchants determined it to be defective. replaced one tire at a $10 cost for hazard warranty. about nov. 2001 remaining 3 tires exhibited same sidewall cracks. car had about 10k miles on it and rockville merchants determined tires to be defective and returned to dealer for credit. i was charged about $90 or 1/3 the price of the tires. now, march 2002 the 3 replaced tires again have the same type sidewall cracks and some swirl patterns. merchants determined to be defective and reported to michelin who owns goodrich. i refuse to have goodrich put on the car but am being asked to pay about $20 for each of 4 tires to be michelin to be put on the car. my family dr. also said he had 3 sets of such tires replaced (free of charge) then just bought dif. ones himself. it appears they are not acknowledging a known defect and consumers are being put in danger and ripped off. i do not plan to keep this car more than a year and should not have to pay to have defective tires replaced!!! other dot #'s end in 2602 and 3501. those are the recent ones. i can get the prior numbers from records. i also can get the specific dates if needed; these are estimated dates.*ak (dot number: anv9d31136 tiresize: p19560r15)