Consumer Complaint Detail

JAGUAR / JAGUAR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002091285 Incident Date: Jan, 09 2002
Consumer's City: NEW ORLEANS Consumer's State: LA
Vehicle Transmission Type: Manufacturers Name: Jaguar Cars, Ltd.
Model Name: JAGUAR Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:driveshaft
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SAJEB51C02W Date added to File: May, 25 2021
Date Complaint Received: Apr, 07 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driveshaft causes a "howling" noise, like a wet finger around a wine glass, in the first 5 minutes of driving from a cold start. the noise is dependent on ambient temperature (less than 40f) and the car must be traveling between 55-65 mph. i have contacted jaguar customer relations, who denied knowledge of the problem. my service department also denied knowledge, but offered to replace the driveshaft. i have been collecting names of others experiencing this same problem from 2 internet discussion groups. some of these people have had their driveshafts replaced 3-5 times, without success. several owners have been told the noise is caused by bearings in the driveshaft that are off-center. my concern is premature failure of the driveshaft under speed, or worse, a fire from friction of high speed rotation of the driveshaft. this noise cannot be duplicated at will because of the dependence on ambient temperature.*ak