Consumer Complaint Detail
SUZUKI / GRAND VITARA / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002091435 | Incident Date: Mar, 24 2002 |
| Consumer's City: WALLED LAKE | Consumer's State: MI |
| Vehicle Transmission Type: | Manufacturers Name: Suzuki Motor USA, LLC |
| Model Name: GRAND VITARA | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JS3TD6ZV8Y4 | Date added to File: May, 25 2021 |
| Date Complaint Received: Apr, 09 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 31 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: After driving this vehicle for approx. one month we returned to the saleman and told him the steering didn't seem right. he drove the vehicle and said it was fine. we thought because we had never owned a 4-wheel drive vehicle that we just needed to get used to it. after this the steering constantly got worse and in june after several communications we took the car in for them to again check. they said that it was unsafe and we must leave it because the wheel might fall off. when we picked the vehicle up the steering still did not seem right. only now you could tell it was the front left that was abnormal. we expressed this to them but they said it was fine. it never did seem to drive correctly, but like many things you get used to the imperfections and go on with your life. while driving home from work the front left hub assembly with wheel fell off the axile. suzuki says this is not a covered repair because we have more then 36000 miles on the car. we feel this is truly a safety hazard and should be covered and noted since it could cause casulties if you were traveling at higher speeds. thank you for your help.*ak |