Consumer Complaint Detail

FORD / EXPEDITION / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002091491 Incident Date: Dec, 31 2001
Consumer's City: SULPHUR SPRINGS Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical:radio/tape deck/cd etc.
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU17LX2L Date added to File: May, 25 2021
Date Complaint Received: Apr, 10 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The radio component overheats to the extent that cassettes and cds are hot - not warm- to the touch. other buttons on the dash are hot to touch. dealer iinstalled a fan behind the radio to cool it down, but this did not solve the problem..it only redistributed the heat. climate control buttons are still hot to touch. ford says this is "normal" and this is their solution. seems like they only tried to take care of symptom, not solve a problem. also, because fan is silent, we won't know if fan malfunctions until it's too late. something's liable to melt.*ak