Consumer Complaint Detail
FORD / CROWN VICTORIA / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002092422 | Incident Date: Apr, 27 2002 |
| Consumer's City: NEW PORT RICHEY | Consumer's State: FL |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:cooling system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FALP74W5VX | Date added to File: May, 25 2021 |
| Date Complaint Received: Apr, 30 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Ford motor company is aware that a crack is likely in the plastic front coolant crossover on the intake manifold assembly (4.6l engines). this is listed as a ford technical service bulletin dated 02-02-02 and as a ford special service message #10379. when the crack occurred on my vehicle, it stranded my wife and i in the florida everglades on a hot sunday afternoon. total costs incurred were over $1,000 of which maroone ford charged me $773.75 to replace the intake manifold. the replacement crossover is made of metal, not plastic. not only was this a financial liability, it is a safety hazard. anyone who inspects the engine compartment at the time of initial trouble shooting will become severely burned by hot coolant boiling out of the crack of the plastic crossover.*jb |