Consumer Complaint Detail

JAGUAR / XJS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002092717 Incident Date: Feb, 03 2002
Consumer's City: CORAL SPRINGS Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Jaguar Cars, Ltd.
Model Name: XJS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SAJEA51CX2W Date added to File: May, 25 2021
Date Complaint Received: May, 07 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Drivers side seat feels loose. upon starting and stopping, the seat "rocks" forward and backward and seems to feel unsturdy. i have brought this to the service dept. attention on more than one occasion. their response was, " we've done all we can, we don't know what else to do!" what they did do, ( i assume) is tighten the various nuts and bolts that hold the seat to the chassis. that did not fix the problem. i phoned the jaguar customer complaint dept., and advised them of this problem. they told me an area rep will contact me. after many calls, i have yet to hear from anybody. please help me since i am concerned a loose seat poses a real hazard in the event of a crash.