Consumer Complaint Detail
FORD / CROWN VICTORIA / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002092984 | Incident Date: Apr, 25 2002 |
| Consumer's City: KATY | Consumer's State: TX |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:wiring:fuses and circuit breakers |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FAFP74W7WX | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 14 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The headlights and dashboard lights start flashing on and off just like the hazard lights. i was using the automatic feature for the headlights the first time it happened then tried to control them with the manual switch to no avail. i used only the manual feature for a few days and did not have a problem. after about a week , i was coming home a night and after having the lights on for about an hour they started flashing again. to get home i would turn off the headlights then would switch on hazard lights for about a minute then i could turn the headlights on and they worked for about five minutes but would start flashing again. i would repeat procedure and drove the 25 miles to my home. i contacted texan ford who told me they would have to keep my car for 2-3 days to try to duplicate the problem before they could fix it. they led me to beleive that they had not even heard of this kind of problem. i went by a local repair shop and was told that they had a problem like that recently and found it to be in headlight module. i contacted ford motor company customer line today and was told after checking their records that no complaints of this nature had ever been reported to them. they advised me to leave my car with texan ford for them to find trouble. what must happen or how many deaths must occur before they will be truthful about having a problem with their headlight module. please advise.*ak |