Consumer Complaint Detail

BMW / X5 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002093022 Incident Date: Apr, 29 2002
Consumer's City: IRVINGTON Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: BMW of North America, LLC
Model Name: X5 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBAFB33501L Date added to File: May, 25 2021
Date Complaint Received: May, 16 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Quote from dealer's repair notes: "drivers heated seat became very hot, burning oder in vehicle, back of seat was very hot and leather was burned". wife was driving at time. seat was very hot to touch,she had skin burn sensation. we were told that there have been other similar failures, and were fortunate that situation was not worse but feel very strongly that bmw should have addressed this proactively, not on the ad-hoc basis that seems to be its policy.*ak