Consumer Complaint Detail

AUDI / A4 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002093135 Incident Date: Apr, 30 2002
Consumer's City: HARTFORD Consumer's State: CT
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A4 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUEA88D1VA Date added to File: May, 25 2021
Date Complaint Received: May, 19 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The control arms are part of the suspension. the front axle has 8 control arms in total. went to the dealer and they explained that 6 of the control arms will cost me $2000. they also explained that this is not covered under warranty and that the manufacturer is not responsible for its malfunction. apparently the part malfunctions is a myriad of cases with a4 and the part was never recalled. now i have to repair a part that costs 1/7 the cost of the car because audi is too cheap to stand by its product. i did nothing wrong--was not due to wear and tear or aggressive driving. simply put by the dealer, "it just happens." if you investigate this problem you will notice there is a trend with this constant problem. please help.*ak