Consumer Complaint Detail

MERCURY / MYSTIQUE / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002093247 Incident Date: May, 13 2002
Consumer's City: CHESAPEAKE Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM65L2TK Date added to File: May, 25 2021
Date Complaint Received: May, 21 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2096
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving on highway, transmission began to shift at odd times. shortly thereafter, the shifts began to take excessively long between gear engagement. the following day, the o/d off light began to flash on the dash and the transmission refused to engage gears. driver stranded. upon inspection at dealership, i was told transmission was "totalled" and required replacement. details sketchy, but technician reported that an internal failure occured and transmission lubrication was affected (stopped). gears began running metal on metal with no warning and "internal damage" occured. car was driven less than 12 miles after warning light on dash began to flash. this car has only 63k miles and the transmission is totalled by lack of lubrication with a full reservoir or ford fluid.*ak