Consumer Complaint Detail

CADILLAC / CATERA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002093355 Incident Date: Apr, 10 2002
Consumer's City: JACKSON Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: CATERA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: W06VR52R2VR Date added to File: May, 25 2021
Date Complaint Received: May, 24 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2099
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Engine failed going abouy 70 miles an hour timing belt broke, causing complete engine failure, dealer stated that this is a common problem car repaired but still has problems, dealer caused additonal problems when making repair broke bolt in engine cost to repair 800 dealer refuse to repair oil leak on valve cover gasket again dealer refuses to repair all though covered under warrenty. cadillac refuses to acknowledge problems given the run around on customer service line car was out for 5 weeks at dealer, car has severe vibrations when idled due to repair new dealer unable to determine problem or make repair, headlamps also failed at about 50,000 miles replacement cost $1,000 to many problems to list