Consumer Complaint Detail

FORD / ESCORT / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002093430 Incident Date: May, 25 2002
Consumer's City: CHARLOTTE Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: ESCORT Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAFP11312R Date added to File: May, 16 2021
Date Complaint Received: May, 26 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The steering wheel/column shakes and vibrates. this happens usually when the vehicle is idling. this happens every time i drive it. i have been told that it is normal, it is because the vehicle has rubber motor mounts, there is nothing wrong with it. i have had it back to the dealership 5 times and nothing has been fixed. i feel that i was mislead at the time of purchase. when i mentioned the shaking steering wheel to the salesman, he didn't say it is a characteristic of car, he said we will fix it. i would not have bought the car for $17720.00 if i had known that it would do that all the time. i would have taken that money and bought a better car or kept the one i traded in.*ak