Consumer Complaint Detail

FIRESTONE / STEELTEX AT / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002093468 Incident Date: May, 23 2002
Consumer's City: CHANDLER Consumer's State: AZ
Vehicle Transmission Type: Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: STEELTEX AT Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: May, 27 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is our second tire blowout and third tire problem with these firestone steeltex a/t tires. the 1st blow out i contacted firestone and even sent them what was left of the tire and all i received back was a form letter stating that the tire was driven on while under inflated. which i know is not true because i check the tires before going on any road trip and inflate to the recommended pressure. the first blow out was november 1, 2001 while my wife was driving the excursion and this time i was driving it going around 75 mph. both times, the tire has caused damage to the vehicle. my wife and i feel lucky that both times we were able to control the vehicle and bring it to a stop safely. but i can easily see how someone could loose control under this situation. you need to get all of these tires off the road immediatly. i believe these tires are dangerous not just to the drivers of the vehicles, but also to anyone else on the road with them. please contact me if you have any further questions. sincerely: [xxx]. *ak parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).