| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002093694 | Incident Date: Dec, 31 2001 |
| Consumer's City: LAKE MARY | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: ES300 | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTHBF30G025 | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 31 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 30 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We have an escalating shudder when down shifting the transmission. the dealer acknowledged that they have a problem with software between the engine and the powertrain/transmission. they do not have a fix and are asking customers to drive the vehicle for another possible 45 to 60 days until the fix is issued. we have requested another car since this is our 4th es400 in the past ten years and the 97 lexus we traded was in perfect condition. we are not willing to wait for a repair and have notified the company that they need to resolve our problem caused by their defective product with a new vehicle.*ak |
