Consumer Complaint Detail

CHEVROLET / ASTRO / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002093755 Incident Date: May, 12 2002
Consumer's City: LAS VEGAS Consumer's State: NV
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery:cables
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDM19W5YB Date added to File: May, 25 2021
Date Complaint Received: Jun, 02 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 29 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When pulling into a parking spot the van stalled and wouldnt restart. it seemed the battery was totally drained so i went to replace it and found that the battery cables were scorching hot. when i installed the replacement battery it was at nightr so i saw sparks down on the lower portion to the battery harness. i then had the van towed into the dealership and they intially found no defects, told me the battery wasnt installed properly. i explained again the issue and they rechecked the electrical system and found no defects. i had repeated issues of the same type over the next two days so i took it back and they found shorted battery cables htis time. i wanted other astro owners to know of the issue to see if they had run into the same type of problem. i am currently working to get my towing fee reimbursed by gm but they are being a little difficult at this point.*ak