| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002093936 | Incident Date: May, 14 2002 |
| Consumer's City: BREMERTON | Consumer's State: WA |
| Vehicle Transmission Type: | Manufacturers Name: Subaru of America, Inc. |
| Model Name: OUTBACK | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4S3BE686917 | Date added to File: May, 16 2021 |
| Date Complaint Received: Jun, 05 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 31 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased my 2001 outback sedan in sept of 2000 and have had it into the dealer for repair 7 times now for front brake rotor warpage, they have turned the rotors till they couldnt be turned anymore, then subaru of america authorized a new set of rotors and they too have warped and cause severe side to side shaking of the steeering wheel in all braking.after speaking with all subaru of america reps they have said they will do no more to the car, and agreed that they are seeing it other identical outbacks and it is a problem but they refuse to accept responsibility that the rotors are not adequet for the stopping power of the car. they have told me that i need to not drive in the city with it, and when i do to release my foot from the pedal when at stop lights, traffic etc so as not to heat the rotors up. numerouse outbacks have been having the same problem and this is a major saftey issue since this car was designed pariticulary for the winter elements, snow driving etc. when you go to brake in any element the car shakes extremly bad and they have been in the car and seen what it does, but continue to blame the problem on the drivers.the brake rotors i am told are being manufactured smaller and thinner therefore do not disapate heat and then warp. this problem began at 4000 miles and it has been a major saftey issue as i do extreme mountain pass driving in all conditions. i am asking for help not only for myself but for the other owners of subarus with the same defect.they refuse to honor the warranty work and say that the rotors are not defective, even though they have replaced them under warranty once, and have turned them under warranty time and time again and now they will not do anything. there are reports of owners modifying the front ends to allow more air to cool the rotors. this i find unacceptable. is there any help out there if so please help us.*ak |
