Consumer Complaint Detail

HONDA / CIVIC / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002094412 Incident Date: May, 26 2002
Consumer's City: BERKLEY Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JHMEJ6671YS Date added to File: May, 25 2021
Date Complaint Received: Jun, 14 2002 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I attempted to use my cruise control, and the car began accelerating on its own. i tried to press the brake and to manually turn off the cruise control, but the car would not slow down. pressing the brake as hard as possible would stop the acceleration, but would not decelerate. i called aaa who called the state police. they recommended pulling the emergency brake. after pulling that and keeping my foot as hard as possible on the brake, i got the car down to ~30mph and took the keys out of the iginition. subsequently the dealer states that they cannot reproduce the problem, but they have found significant damage to the rear brakes, the emergency brake, and to the wheels. i have spoken to the dealer and honda customer service and have been told that it will not be covered under warranty since they canot reproduce the problem. i do not feel that the car is safe to drive if this problem has not been identified and fixed. i am desperately looking for help in dealing with this issue. thank you!!*ak