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NHTSA Complaint Number: 002094446 | Incident Date: Apr, 30 2002 |
Consumer's City: LAGUNA NIGUEL | Consumer's State: CA |
Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: WRANGLER | Model Year: 1999 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1J4FY19Z6XP | Date added to File: May, 25 2021 |
Date Complaint Received: Jun, 15 2002 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Oct, 31 2099 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: The exhaust manifold has cracked in two different spots. at 69000 miles i had a major service (paid $450 for it) done on my vehicle, there was a loud sound coming from my vehicle. the dealership did not say anything. i trusted them no bringing it up. at 73000 miles i took it in for an oil change, asked about the sound. they said it was a cracked manifold. i had to call jeep to find out if it was covered under a warranty, the warranty ended at 70000 miles. i took the vehicle to several different places for estimates and informtion. none said that the cracks, two at two different spots, could have been done in 4000 miles. one is located on a tight bend on the pipe. i asked the manager of the dealership what could cause this problem, he said that tempeture changes. the dealership also never told me that it was two cracks. just said there was one. they also said they did not detect it the first time because maybe it was not as abvious. the locations of one of the cracks can easily be seen if one changes the oil, the other can be seen by ligting the hood and looking down the side of the engine. this leads me to belief that the dealership did not complete a major check of the vehicle at the time of the major service. and the service manager telling me that temperature changes are the cause as well as the location of these cracks, leads me to believe that the part could easily be a defected one. i've done all major and minor services recomended by the vehicles manual. the dealership has offered a discount for the labor, but i can't believe that a part that was made to handle so much heat would crak because of tempeture changes or in two spots in 3000 miles. i would appreciate your input and efforts on this matter. thank you for your time, lesther nunez. *ak |