Consumer Complaint Detail
CONTINENTAL / CONTITOURING / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002094538 | Incident Date: Jun, 09 2002 |
| Consumer's City: METAIRIE | Consumer's State: LA |
| Vehicle Transmission Type: | Manufacturers Name: Continental Tire the Americas, LLC |
| Model Name: CONTITOURING | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Jun, 17 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have experienced 2 blowouts on this set of tires. on inspection, the service rep (for the auto dealer, marshall bros.) found a third tire that was about to separate in much the same way. i just thought it was time to buy new tires. i went to my local goodyear dealer to replace the old tires. he told me they were still in very good shape, i did not need new tires. he believed that the one that had blown out was defective. what concerns me most were the comments made by both the lincoln service rep & the independent goodyear dealer. thay both stated that the expeditions, navigators & explorers are extremely rough on tires. the lincoln service representative showed me an expedition that he was changing out all the tires- it was a 2001 expedition with less than 30,000 miles on the tires. this concerns me...in addition, marshall bros. lincoln-mercury would not honor the warranty on the tires. i was told i would have to deal with the manufacturer. the continental mfr. is very hard to locate. i'm still trying. i have possession of the most recent 2 failed tires @ home. the first blow-out was @ approximately 55mph when the car had 12,000 miles on it. thank you. p.s. the owner of the vehicle is my father. he gave me the vehicle to drive this past december. he will verify or sign this report if needed.*ak |