Consumer Complaint Detail
SUZUKI / GRAND VITARA / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002095500 | Incident Date: Jun, 29 2002 |
| Consumer's City: SOUTH BEND | Consumer's State: IN |
| Vehicle Transmission Type: | Manufacturers Name: Suzuki Motor USA, LLC |
| Model Name: GRAND VITARA | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JS3TD62V2X4 | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 06 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: May, 31 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Vehicle when purchased from dealership-had a loud sound-we assumed that this was normal-the sales person attached a $1500 warranty on the vehicle as if it was a part of the deal-this vehicle was selected by the sales person we never saw the vehicle before the sale or one like it-we went along with the deal only because we needed a vehicle for our family-an they were willing to have it financed-and our credit was not terrific-now we know why they attached the warranty because of the bad engine-the vehical was so small for our family that we went to try to trade it in for a family van at a different dealership-the sales man told us that the vehicle should not be sounding this loud-he said that you should not hear the sound of the engine-thats when we took it back to the dealership-at first they said it would only take 2days for repairs-but now they are saying at least one week and that the whole engine must be taken apart-an that they were having problems with the timing chain-since they did not offer us a loaner we have to transportation-we thought that if you purchased a vehicle from a place like the ford dealership -who is well known! we wouldn't have to worry about being frauded but we guess we were wrong -the purchase of this vehicle has been a nightmare to our family-please notify us about what can be done-we can't afford to pay for a lemon from the ford dealership. no safety defect listed. *ak |