Consumer Complaint Detail

CHRYSLER / CONCORDE / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002095903 Incident Date: May, 05 2002
Consumer's City: CENTREVILLE Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3EL56TXRH Date added to File: May, 25 2021
Date Complaint Received: Jul, 12 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2099
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The transmission in my car failed on 5/6/02. the failure consisted of two types. in one type of failure, the transmission would act like it was in neutral when it was actually in drive, while traveling at highway speeds of 60 mph. in the second type of failure, the car would not shift above second gear. i called my local chrysler dealer to ask if the transmission would be repaired for free, and was told no. subsequently, i had a chrysler rebuilt transmission installed by an independent garage at a cost of almost $2500.00. this rebuilt transmission came with a 3 year/36,000 mile chrysler warranty. in less than two months (and 1600 miles) this transmission failed in the exact same way. the independent garage installed a new chrysler rebuilt transmission at no cgarge to me. i feel there is ample evidence that the transmission in this vehicle is of inferior design and/or workmanship. if you have ever had your transmission fail in this manner while traveling at highway speeds you know it is definitely a safety hazard. i feel that chrysler should reimburse me for some if not all of the $2500.00 that i paid to fix this product.*ak