Consumer Complaint Detail

MITSUBISHI / MONTERO / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002096030 Incident Date: Mar, 16 2002
Consumer's City: BOCA RATON Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: MONTERO Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JA4LS21H31P Date added to File: May, 25 2021
Date Complaint Received: Jul, 14 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was traveling the florida turnpike to orlando from boca raton on vacation. as i approached the orlando toll plaza, i slowed down and eventually came to a stop in order to pay my toll. before i could even roll my window down to hand the ticket in, my car lunged forward and began shaking as if it was going to stall. at first i thought i had been rear-end because my son was is ten let out a scream. the car lunged forward so far that i had to back up to pay the toll. i proceeded to exit the turnpike, and when i came to a red light at the intersection, the car did the same thing. i was only a mile from the hotel so i drove to the hotel and called the mitsubishi dealership in coconut creek where i purchased the car. they suggested that the car be taken to a mitsubishi dealership in the orlando area to be checked out. the car was towed to a mitsubishi dealership in orlando on orange blossom trail. i contacted this dealership and explained what happened. they kept the car for two (2) days and could not duplicate the problem. they claim that the car was put on the computer and that all these tests were run but nothing showed up. since they couldn't find anything wrong, i picked up the car and drove it back to boca raton. the car continued to do this periodically so i limited the driving of the vehicle. on july 13, 2002, i was driving the car on the expressway and when i went to exit and came to a stop, i was almost rear-end the vehicle in front of me because the car lunged forward, shook, and felt like it was going to stall out. on monday, july 15, 2002, i took the car to the coconut creek dealership where i purchased it. i explained this problem and my concerns to the service advisor. this advisor, rafael, told me that this problem has been reported by other car owners. he said that the problem only occurrs in 2001 mitsubishi montero sports in florida and that there have been 11 reported cases at this dealership. he said that mitsubishi is aware of thiw