| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002096308 | Incident Date: Mar, 24 2002 |
| Consumer's City: RIVERSIDE | Consumer's State: NJ |
| Vehicle Transmission Type: | Manufacturers Name: Hyundai Motor America |
| Model Name: SONATA | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KMHCF24T5WA | Date added to File: May, 16 2021 |
| Date Complaint Received: Jul, 19 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 30 2098 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: March 25, 2002 my driver side window would not close. i had purchased an extended service contract when i purchased this vehicle new in 1998. i took it to my local dealer, burlington auto mart, in burlington, nj, to be repaired. i checked my contract and thought this part, 83403-34011 regulator, would be covered. they said it wasn't. i contacted the hyundai protection plan administrators at hyundai motor america in fountain valley, ca and received a letter from denise lowrie, admin. assurance prod. dept., that said it wasn't covered. i was still in the process of trying to get this problem straightened out when on july 19th my driver side front window regulator also broke. i spoke to jason taylor, another administrator in the assurance prod. dept., who said he gets several calls a week questioning whether the window regulators on the 1997 & 1998 sonatas are covered under the plan. he said that the plan was changed in 1999 and the regulator is now considered part of the window motor and so it is covered on the 1999 and newer sonatas. my extended contract states that the power window motors and gears are covered. the window regulators are not mentioned under exclusions. i don't know if you can look into this matter, but i really feel that the regulator problems should be examined, as it sounds like there are way too many regulators failing in the 1997 & 1998 sonatas. |
