Consumer Complaint Detail

VOLKSWAGEN / GOLF / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002096468 Incident Date: Jan, 14 2002
Consumer's City: GLENDALE Consumer's State: AZ
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: GOLF Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWGF21J7YW Date added to File: May, 25 2021
Date Complaint Received: Jul, 22 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1. passenger front window drops down in door. has happened twice. there were four other people at the dealer for the same problem at the same time i was there. i was told it was an "arizona" problem and that the part that holds the window up melts and breaks. i was driving down the highway when my window fell down causing me to become distracted by the incident and nearly causing an accident. 2. air bag light went on for no reason. cost tom me was $618 to replace a faulty airbag and wiring harness. i believe that should be covered even out of warranty since there is nothing i could have possibly done to cause the airbag to become defective. 3. cruise control disengages when the right turn signal is applied. this happened for months unti the cruise control went out completely. i have heard this failure is due to a ribbon cable which gets broken in the steering column. my first one broke just before the 24k warranty expired. the second one broke on schedule at about 50k. this is very dangerous since if you pas someone with the cruise control on and then use your turn signal to get back over the cruise is deactivated causing the car to abruptly slow down in front of the car you were trying to pass.*ak