Consumer Complaint Detail

FORD / ESCORT / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002096489 Incident Date: Jun, 30 2002
Consumer's City: Consumer's State: UT
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: ESCORT Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:column locking:anti-theft device
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAFP11342R Date added to File: May, 16 2021
Date Complaint Received: Jul, 22 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The alarm system goes off without anything getting near the vehicle. it has been in the shop at least 4 times now the alarm wont go off at all. there was a popping noise underneath the vehicle which was caused by the brake clips coming off brake chambers. the dealership damaged my vehicle when it was in for service. 2 dents on drivers side and a scratch on the drivers door. the goodyear tires had a belt broken in the right rear, they installed a wheel bearing, hub kits and a safety vibration harness but the tire still made the same noise. then they rotated the tire to the passenger front. i had to literally pitch a fit to get them to change the tires and replace the defective tires. i finally told them i was not taking the car off the lot so they got me a rental at that point. well there is still a popping noise when you turn the steering wheel and the alarm wont go off now. this will be the fifth time i have reported these problems.*ak