Consumer Complaint Detail

JEEP / WRANGLER / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002096784 Incident Date: Jul, 25 2002
Consumer's City: WEST HARTFORD Consumer's State: CT
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: WRANGLER Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4FA59S81P Date added to File: May, 16 2021
Date Complaint Received: Jul, 28 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2001 jeep wrangler sahara with approximately 20 kmi. the hydraulic union fitting between the clutch master cylinder reservoir and the hose disassembled while driving on the highway. the failure caused a rapid loss of clutch hydraulic fluid, leaving the vehicle inoperable without any warning. the vehicle was serviced by the dealership that it was purchased from two days, and approximately 100 miles prior to the failure (the service was for the debris shield recall and a lube, oil and filter change). the dealership and the daimlerchrysler customer assistance center contend that the dealer is not at fault, and the repair is therefore covered under warranty. that means that they believe that root cause of the failure is due to either the design or manufacturing process. in either case, this would cause other jeep vehicles to experience a catastrophic loss of clutch hydraulic fluid while in operation. this is a serious safety issue. i have digital photos of the failed joint. please let me know if there is an email address where i can send them to you.*ak