Consumer Complaint Detail
PONTIAC / TRANS SPORT / 1995
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002097370 | Incident Date: Mar, 10 2002 |
| Consumer's City: GRIFFIN | Consumer's State: GA |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: TRANS SPORT | Model Year: 1995 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GMDU06L4ST | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 06 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 2095 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The vehicle intermittently shuddered and occasionally acted like it was in neutral. after a diagnostic test was run at the cronic pontiac service dept(pressure test), i was advised the transmission was bad and needed replacement(est $2800). i purchased a used replacement transmission from a local used parts business and had it installed by my mechanic(bulldog tire). once road-tested the same symptoms existed with the replacement transmission as the original. my mechanic then found the problem, the transmission coolant line was ruptured inside the radiator allowing water to get into the transmission as well as transmission fluid to enter the radiator. the coolant lines were replaced(see nhtsa recall id number 96v015000) and the radiator was repaired. the transmission was also flushed. i then contacted the cronic pontiac service department to advise them of their mis-diagnosis as well as the costs i had incurred. i also advised them of the manufacturers recall for this item. he stated there was no recall on my vehicle and he was standing behind the diagnosis of a bad transmission even though both transmissions had the same symptoms and the replacement transmission was fine after the coolant line was replaced. i have found numerous websites on-line describing this recall and one of them suggests it may be a regional recall for vehicles purchased in northern states. i have called pontiac twice so far and they can neither find a vehicle specific recall nor a make/model recall with this problem.*ak |