Consumer Complaint Detail
FORD / F SUPER DUTY / 1999
2 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002097779 | Incident Date: Apr, 19 2002 |
| Consumer's City: GRASS VALLEY | Consumer's State: CA |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: F SUPER DUTY | Model Year: 1999 |
| Vehicle Involved in a Crash: Yes | Component's Description: Steering:hydraulic power assist system |
| Vehicle Involved in a Fire: No | Persons Injured: 2 |
| Vehicle's VIN#: 1FTSX31F7XE | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 13 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 31 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My name is [xxx] and my wife and i were injured in a rollover accident in my 1999 ford f-350 super duty powerstroke. the accident occurred april 20th,on my driveway due to a failure with the power steering / brake assist pump. the truck was totaled and my wife sustained a severe neck strain and missed five weeks of work. we reported the accident to ford the week of april 22. our insurance company has retained the services of a traffic accident engineer, and we are working to negotiate a settlement with ford.since i have begun to research the problem with the power assist, i have learned of another accident caused by the same design flaws in the ps/pb pump. in my case the pump failed completely leaving me without any assist in brakes or steering, and due to the fact that i was approaching a switchback that drops at an 18% grade i selected an embankment to stop the vehicle, causing the rollover. i called the nhtsa today, 8/17, after finding out about your website. i read the comments from nhtsa action #ea00017 that showed the investigation closed 7/29 (two weeks ago) with no recall # it seems there is no more information readily forthcoming from the nhtsa. i would like to find out about your findings and give you more information as well. please contact me @ [xxx] or via email @ [xxx] y mailing address is parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). |