Consumer Complaint Detail
GMC / YUKON DENALI / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002097792 | Incident Date: Jul, 28 2002 |
| Consumer's City: OAKLAND | Consumer's State: CA |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: YUKON DENALI | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment:appliance:air conditioner |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GKEK13RXXR | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 14 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My vehicle was serviced by this facility. i am the second owner and have owned this vehicle for less than 1 year. the orig. owner purchases all vehicles from them for his construction company and maintains them regularly, as i have. i had the part and was told this was not thee problem. this vehicle had a 60,000 mile service brakes and new tires when i bought it. they charged me $1400 and 11 hrs. labor for these repairs that should take no longer than 3. i am a single mom who was assured they would only fix the things required by gm dealer and i could get minor things done at my regular mechanic. now they want me to come back and spend another $800.00 dollars on the air conditioner. i will ask for a full refund or at least half my money back for bad faith and fraudulous activity on the part of a servicing business. i'm a single mom living paycheck to paycheck and they took full advantage of me. please make sure that i and other innocent trusting people don't get taken by this particular truck center ever again. i f you would like to see a copy of my receipt i would be more than happy to provide that to you. i have paid the $1400 and do not have the additional $1000 they want to complete the repair they say i need. i realize this vehicle is superior but that's why i spent the extra money and serviced it regularly because i thought i was paying for a quality car. the warranty they say is no longer valid. help!! i will also be contactinf my local consumer advocat as ell as the media. thank you for your time! sincerely, [xxx] (state farm insurance company c a. lic.#[xxx] ) no referrals from me or my co-workers that's for sure.*ak parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). |