Consumer Complaint Detail

NISSAN / XTERRA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002097815 Incident Date: May, 30 2002
Consumer's City: RIVERDALE Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: XTERRA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5N1ED28T52C Date added to File: May, 25 2021
Date Complaint Received: Aug, 14 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The air bag light continues to come on. the dealer service dept has replaced the left front seat belt(driver) tongue assembly, as a way of correcting the air bag indicator light. this was done on 5-31-02. the light came back on, that same day, before i left the dealership. they then reset the computer. on 8-9-02, i returned to delarship again, the airbag indicator light came back on, 8-2-02. the service dept attempted to correct problem again by: r&r pillar cover trim to check seatbelt pretensioner. they found harness was in a bind & was taped short frm the factory. cut away tape & pulled some slack in wire. then on 8-14-02, the airbag indicator light came back on again. i called the dealership & advised that when i bring car in for regular service on 8-16-02, they need to correct the airbag indicator light problem or i want to get a replacement vehicle. i also called the nissan consumer affairs dept, my complaint# is 3862334. i was advised they will contact the dealership & assist them in repairing problem or if it cant be repaired, then they will take the necessary steps to buy back the vehicle. i researched your web site today & found: pe02-038, nissan xterra 2002 problem has prev been reported for the driver's airbag system malfunction. at this point, i am requesting assistance in obtaining a new vehicle, since it appears this may be a problem for the 2002 xterra's that were prev sold. thank you for you assistance.*ak