Consumer Complaint Detail

SAAB / 952 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002098220 Incident Date: Jul, 07 2002
Consumer's City: MEMPHIS Consumer's State: TN
Vehicle Transmission Type: Manufacturers Name: SAAB CARS USA, INC.
Model Name: 952 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YS3ED58EXX3 Date added to File: May, 25 2021
Date Complaint Received: Aug, 20 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2099
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have had to have multiple gaskets replaced (and associated engine parts) because they are prematurely wearing out. the vehicle smokes extensively and causes the smoke to enter the car when driving. it has been at the dealer for over three weeks total in the last 5 weeks to replace the gaskets, oil pans, turbo chargers, etc., with no end in sight. the service manager has explained to me that there is an oil pressure issue with the vehicle and that saab has issued a repair recommendation for all of saab like vehicles because the pcv is defective and is causing the oil pressure to be too great. this causes the gaskets to wear out prematurely and causes other important parts of the engine to be replaced. in addition, the dealer took the entire front end apart and didn't put it together correctly causing the pc boot to need to be replaced because the steering went out as i was driving down the road (two children in vehicle - no damage or injuries). i have informed saab usa of the problem and they are supposed to be contacting the dealer and looking into it because all of this started as soon as the car was no longer under warranty. there is obviously an issue with this vehicle and saab is aware of it because they have issued a repair statement to the dealers. that tells me that they knew there was a problem with the vehicle and that all repairs associated with the problem should be paid for by saab. i've spent over $3,000 in repair bills and rental car bills with no end in sight.*ak