Consumer Complaint Detail

CONTINENTAL / GRABBER AW / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002098426 Incident Date: Aug, 20 2002
Consumer's City: ISLAMORADA Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Continental Tire the Americas, LLC
Model Name: GRABBER AW Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 23 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While on trip on highway tire began riding rough, called ford national customer hotline, while talking to ford tire delaminated causing out of control condition, ford says tires put on volentary recall two days earlier, $1,290 damage to car, ford denies responsibility, ford unable to replace tires while on trip, no ford dealer between atlanta and miami able to supply tires thus requiring driving from atlanta without spare and on 4 recalled tires. continental will only replace without charge through ford dealer, otherwise requiring customer to pay for replacment and then "submit for reimbursment" from continental. armstrong ford, homestead, fl, service mgr, fred olivera says that continental will not pay for dammage to vehicle.*ak