Consumer Complaint Detail

VOLVO / CROSS COUNTRY / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002098527 Incident Date: Apr, 13 2002
Consumer's City: BELLINGHAM Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: Volvo Trucks North America
Model Name: CROSS COUNTRY Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Equipment:mechanical:accessory scissor/screw/bottle jack/lift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1SZ58D511 Date added to File: May, 25 2021
Date Complaint Received: Aug, 25 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I deployed the car jack as directed by the manufacturer as indicated in the driver's manual. we had a flat in the right rear wheel. during the lifiting pocess, the knurled end of the screw opposite to the crank end failed. that is the end of the screw which serves to pull the sissors together while pressure is applied to the sissors at the other end of the jack by the rotation of the screw in the threaded slider at the crank end of the sissors. it failed catastrophic way with a big bang, the car dropped onto the flat tire, and luckily i was not hurt. it would apperar that the jack is a hazzard and should be recalled and replaced.*ak