Consumer Complaint Detail

MERCURY / MOUNTAINEER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002098715 Incident Date: Jul, 27 2002
Consumer's City: LOWELL Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2DU55P7VU Date added to File: May, 25 2021
Date Complaint Received: Aug, 27 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 29 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I needed my brakes (all 4) done, and noticed when i stepped on my emergency brake the suv would not stop and barely slowed, after getting it back from dealer which i informed of th e brake, i tested the e brake agiain and all though it now grabbed the car would still move forward in drive with no applied preasur to the gas. i took it back and told them the e brake still did not work right , that it would not pass inspection(keeping the suv from moving at 1100 rpms). this is what was told to me all mercury mountaineers and ford explorers had this problem with the emergency brake and it can't be helped, he told me he could bring out a brand new one and it would do the same. i asked what about inspection- it won't pass he said bring it to them for inspection and they would pass it . "not good!" what can be done about this? if it is true all suvs explorers and mountaineers are like this they should be recalled don't you think.?