| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002099632 | Incident Date: Jun, 28 2002 |
| Consumer's City: RIVERSIDE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: TL | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 19UUA56681A | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 11 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I took my 2001 acura 3.5 tl to acura of riverside complaining of the transmission slipping. initially, they could not document but totally popped out of gear the following day. they were able to get a code & replaced the transmission at 12,500 miles. my complaint is (1)the dealer tried to tell me that this was an extremely unusual occurrence & that these kinds of thing happen to all makes of cars (2) after ordering the replacement transmission, they tried to give me back the car until the replacement transmission came in. i refused and told them that i felt the car was not safe. after i refused to take the car back until the transmission was replaced, they decided to place me a rental car. their daily allowance for the rental was $30 per day which meant i had to pay more for a bigger, safer car as that amount would only pay for a small car. today in the l.a. times is an article discussing the failure of transmissions on the acura 3.5 tls and the refusal of honda to recall these cars because no one has been seriously injured yet. my concern is, that in my situation, the dealer would not be honest about the problems honda is experiencing with these cars. moreover, i was basically lied too & told that they hadn't heard of any other transmission problems with 2001 acuras. as previously stated, they also tried to give the car back, unrepaired, while waiting for a replacement transmission. i am extremely unhappy with the dealership & acura over the transmission problem. this car is leased & i would like to give the car back (although the transmission has been replaced) as i don't feel that the car is the quality vehicle that i felt i was purchasing. i do not trust the safety of the car considering how dangerous the transmission failure could have been had i been on a busy s. california freeway.*ak |
