| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002099773 | Incident Date: Jun, 10 2002 |
| Consumer's City: BOHEMIA | Consumer's State: NY |
| Vehicle Transmission Type: | Manufacturers Name: Nissan North America, Inc. |
| Model Name: MAXIMA | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment:appliance:air conditioner |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JN1CA21D2WT | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 13 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 30 2001 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 6/11/02 i had to have my car towed to the dealership (towing is supposed to be covered in my warranty which they made me pay for). it was not driveable due to white smoke out of the exhaust, sputtering/hesitation, fumes inside car, soaked front floor mats. service mgr called me to say the tech found water backed up in ac heater box from 'debris'. this 'debris' was leaves from trees, that caused water to drip on the computer. (computer is a covered component according to my warranty). they could not replace my computer due to 'no defect'. they say it was a maintenance issue. however, i purchased the car 11 months prior to that. there is a defect somewhere that 'debris' is getting stuck/clogged. i garage my car and don't have any 'falling debris' from any trees in my yard. i don't have trees near me like that. i refused to pay the $1100.00 they say the computer would cost to be replaced so they placed it in the 'sun' to 'dry' and cleaned out the evaporator case (which is where the 'clogging' occurred). that alone cost me $365.65. i wrote to nissan motor corp, amity nissan and continuous customer care (warranty company). received no response from any of them. i want my computer replaced and be reimbursed for the bill i had to pay. it clearly states, in my warranty book, that all of these things are covered up until 100,000 miles. thank you for your time, it's greatly appreciated-- stacey j. guenther nlm |
